Just a week ago, passengers were stuck on a plane on the ground in Minnesota for nine hours with no food or working toilets. Why does this happen? What should have been done differently? Whay are passenger advocates specifically wanting from Congress to make sure this does not keep happening? We ask Kate Hanni, executive director of flyersrights.org.
Listen here and share your thoughts on a passenger bill of rights or share a nightmarish story you’ve had on the airlines.